Commercial
Rooftop Unit Repair vs. Replacement for Small Businesses in NC
When a rooftop unit fails, small business owners face a tough call. Here are the factors that point toward repair or replacement, and how to plan either one.
Serving Burlington & a 50-mile radius · Open 24/7 for HVAC emergencies · Free estimates
Licensed NC HVAC professional · Insured★ 4.9 · 29 Google reviews

Burlington, NC · Alamance County
Honest heating and air conditioning repair, new system installation and complete ductwork from Jesse Littlejohn, a licensed local HVAC pro. Same-day service on most calls — and a straight answer on repair vs. replace.
Takes 30 seconds. We'll call you back fast.
HVAC emergency? Start here
Check the thermostat. Confirm it's in COOL or HEAT and the set point is a few degrees past the room temperature. Dead batteries cause more "no heat" calls than you'd think.
Check for power. Is the indoor air handler or furnace running? Is the outdoor unit silent, humming, or starting and stopping? If the HVAC breaker tripped, reset it once — if it trips again, leave it off and call.
Look at the filter. A filter caked with dust or spring pollen can freeze a coil or shut a furnace down on its high-limit switch.
Look for water or ice. Water in the drain pan often means a clogged condensate drain has tripped the float switch. Ice on the copper line means the system needs to be off so the coil can thaw.
Take photos. Snap the thermostat screen, any error code or blinking light, the model and serial plate, the filter, and any water or damage before you clean it up.
Never open an electrical panel, bypass a safety switch, touch the refrigerant circuit, or heat the house with an oven, grill or outdoor heater.
HVAC services
Installation, repair and upkeep for the systems that keep your home comfortable.
New AC, furnace and heat pump systems sized with a real load calculation, installed cleanly, and explained in writing before any work begins.
Learn moreHonest air conditioner diagnosis and repair, often the same day. We find the actual failed part and fix it instead of pushing a new unit.
Learn moreGas and electric furnace repair that traces the ignition sequence step by step, with safety checks on venting and the heat exchanger every time.
Learn moreRepair, replacement and tune-ups for the heat pumps that heat and cool most Burlington homes, including defrost, reversing valve and backup heat issues.
Learn moreComplete duct system installation and replacement for crawlspaces and attics, designed for real airflow so every room gets the air it should.
Learn moreSpring and fall tune-ups that catch weak capacitors, clogged drains and dirty coils before they turn into a breakdown on the hottest or coldest day.
Learn moreWhen the system quits in July heat or a January cold snap.
When heating or cooling fails in dangerous weather, we respond fast, triage safely and get vulnerable households comfortable again as quickly as possible.
Learn moreAC quit in a Burlington heat wave? We triage by heat risk so seniors, infants, pets and medical needs get cooled first, with same-day response on most calls.
Learn moreFurnace locked out or heat pump frozen solid? We restore heat fast during Piedmont cold snaps and ice storms, and help you stay warm safely until we arrive.
Learn moreCall in the morning and get a diagnosis the same day on most AC, heating, and heat pump calls, with the common repairs finished before we leave.
Learn moreMini-splits, manufactured homes, light commercial, indoor air quality and crawlspace moisture control.
Rooftop units and split systems for small offices, shops, churches, and restaurants, serviced by the owner who answers the phone.
Learn moreEfficient heating and cooling for additions, garages, bonus rooms, and older homes with no ductwork, sized room by room and installed cleanly.
Learn morePackaged units, HUD-approved furnaces, belly-board ducts, and crossover ducts repaired or replaced by a tech who knows how manufactured homes are built.
Learn moreDehumidifiers, better filtration, and duct fixes that tackle damp crawlspaces, musty odors, and pollen in humid Burlington homes.
Learn moreA sealed moisture barrier under your home keeps ground dampness off your ductwork, furnace, and floor framing, and makes your HVAC system's job easier.
Learn moreWhy Burlington chooses Littlejohn
We're open around the clock for emergencies, and most calls are handled the day you call — including hot Sunday afternoons. You get a heads-up call when Jesse is on the way, not a four-hour window and a no-show.
Jesse Littlejohn is a licensed HVAC professional with over a decade in the trade, and he's the one diagnosing your system. No commissioned salesperson, no rotating crew of strangers.
Homeowners have called us after being told they needed a new unit, and we found a single failed part. If a repair makes sense, that's what we'll recommend.
New systems are sized from a real load calculation, not the tonnage of the old unit. Right-sized equipment runs long enough to pull moisture out of muggy Alamance County air.
Complete duct installation is a specialty. Crushed crawlspace runs and undersized returns get fixed — not taped over — so your new equipment actually delivers.
Free, no-obligation written quotes before any work starts. Pay by cash, Venmo, Cash App or Zelle, with financing available on new systems and major repairs.
You call, Jesse answers
Describe what the system is doing. You'll get a real arrival window and a call when he's on the way.
Real diagnosis
Thermostat, electrical, airflow, coils, drain and refrigerant-side checks — the actual cause, not a guess.
Options in writing
What must be fixed now, what can wait, and what it costs. Repair and replacement compared honestly.
Fixed & cleaned up
Work is tested before we leave, the area is cleaned up, and you get tips to prevent a repeat problem.
Built for Piedmont weather
Burlington summers are as much about moisture as heat. An air conditioner removes humidity as air crosses the cold evaporator coil — but only while it runs. An oversized system cools the thermostat fast, shuts off, and leaves rooms feeling clammy at 74 degrees.
That's why every new system we quote starts with a Manual J load calculation: a room-by-room estimate of how much heat your home gains and loses based on insulation, windows, orientation, ductwork and occupancy. ENERGY STAR recommends proper sizing for exactly this reason — bigger is not better.
The condensate drain matters just as much. On a muggy July day a coil pulls gallons of water out of the air. If the drain line clogs, a float switch shuts the system down — or the pan overflows into a ceiling or crawlspace. We check drains, traps and pumps on every visit.
Uneven rooms are usually a ductwork, return-air or balancing problem, not a reason to replace the outdoor unit. We look at airflow first, and recommend dedicated dehumidification only when the diagnosis shows the system can't keep up on its own. See our indoor air quality and humidity services and crawlspace vapor barriers.
Most Alamance County homes heat with a heat pump, and a properly sized one handles the vast majority of Piedmont winter days. What trips people up are the cold snaps and ice storms.
Weighing your options? Start with our heat pump services or the guide to heat pump vs. gas furnace for Piedmont homes.
Spring
AC or heat pump tune-up before late-spring demand fills the schedule — coil cleaning, refrigerant charge check, condensate drain flush.
Early summer
Change filters, check supply and return airflow and thermostat operation before the first sustained hot spell.
Fall
Heat pump or furnace service before the first cold spell — ignition, flame sensor, heat exchanger, defrost and backup heat.
Year-round
Keep model numbers, warranty records and past invoices together so a repair-or-replace decision never has to be made under pressure.
Want it handled for you? See our HVAC maintenance plans and tune-ups.
Costs & honest advice
See what drives the price in our HVAC replacement cost guide for Burlington.
Inspect
Existing equipment, ductwork, electrical service, refrigerant lines, drainage and access.
Listen
Hot and cold rooms, humidity, energy bills, budget, warranty priorities and timing.
Size it
A Manual J load calculation, and how the result drives equipment size and humidity control.
Write it down
Equipment choices with SEER2/HSPF2 ratings, labor, permits, electrical or duct changes, disposal and warranty — line by line.
Permit it
We confirm who pulls the City of Burlington (or county) mechanical permit and schedule inspections before work begins.
Start it up right
Startup testing of airflow, temperature split, refrigerant charge, drainage and controls — then cleanup and a walkthrough.
Full details on our HVAC installation and replacement in Burlington page.
| System | Published planning range* | Heats & cools | Humidity & efficiency notes | Best fit for Burlington homes |
|---|---|---|---|---|
| Central AC + gas furnace | $7,800–$14,500 full system replacement (central AC alone: $5,450–$11,600, typical $8,550) | Yes — furnace heats, AC cools | Strong, hot heat; humidity control depends on AC sizing | Homes with natural gas service and existing ductwork |
| Heat pump (split system) | $6,500–$11,850 installed | Yes — one system does both | Efficient most of the year; needs backup heat for cold snaps | Most all-electric homes in Alamance County |
| Dual-fuel (heat pump + gas furnace) | Quote-based — no published local range | Yes | Heat pump on mild days, furnace on the coldest nights | Gas-served homes that want lower heating costs |
| Ductless mini-split | Quote-based — varies with the number of zones | Yes, room by room | Very efficient; no duct losses; good zone humidity control | Mill-village homes, additions, garages, bonus rooms |
| Packaged unit | Quote-based — no published local range | Yes — all in one outdoor cabinet | Space-saving; condition of duct connections matters | Manufactured homes and many light commercial buildings |
*Published planning ranges for the Burlington, NC area — not Littlejohn HVAC Solutions' prices. Your price depends on equipment capacity and efficiency, ductwork, electrical work, drainage, permits (a reported local mechanical permit estimate is about $200 — confirm with the City of Burlington), disposal and startup testing. Every job gets a free written quote after we see the home.

Locally owned & operated
Burlington, NC · Licensed NC HVAC professional
Meet the owner
Littlejohn HVAC Solutions was founded by Jesse Littlejohn, a licensed HVAC professional with over a decade of hands-on experience in Alamance County homes and businesses. The company was built on three things: quality work, energy efficiency and dependable service.
We specialize in HVAC installation and replacement for homes and light commercial buildings, and in complete ductwork installation that fixes airflow at the source. When something breaks, we're just as quick with AC repair and furnace repair.
Burlington's humid summers and damp crawlspaces are hard on equipment. We size systems for that reality, explain what we find in plain English, and never push a new unit you don't need.
Licensed · insured · accountable
Replacing equipment, changing electrical service or moving ductwork can require a mechanical permit. Inside city limits that runs through the City of Burlington Inspections Department; outside the city it's Alamance County or the local municipality. We confirm who pulls the permit before work starts, test the system under operating conditions before we leave, and hand you the invoice, equipment documentation and warranty registration to keep with your inspection records.
Manufacturer parts warranties usually require registration and regular maintenance; labor and workmanship coverage is separate. We spell out every warranty that applies in your written quote, so there's no guessing later.
Service areas
Customer reviews
“Jesse was so fast and professional. Honestly, if I could give him 6 stars I would. He quickly diagnosed the issue with my AC and had me up and going within 20 min. Honest and good work. He's a rare one. Call him, you won't regret it.”
“Littlejohn HVAC Solutions LLC. services were referred to me by my neighbor. I gave them a call and within a day J. Littlejohn was at my home. I had 3 other HVAC technicians out before him that told me I needed a new unit. Mr. Littlejohn found the problem, fixed it and didn't charge me an arm or a leg!! He was nice, honest, polite and thorough! I would definitely recommend him 10/10 times over again!”
“My AC went out Wednesday night and had someone lined up to come out to fix it on Thursday evening. That person never showed, then made arrangements to come out on Friday, and again he did not show. A friend of mine gave me Littlejohn's number, and I called him this morning. Very pleasant conversation with him and he said that he would come out today. He even called me to let me know that he was on his way, and what time he would arrive. He had me up and running within 30 minutes. I 100% will use him in the future for all HVAC needs.”
“I met Jessie Littlejohn 3 years ago when my gas heater was failing. Jessie came out and gave me a quote to replace my HVAC, and he included replacing my duct work as they were all loose and falling down. His quote was more than competitive, and he could do the work the next week. Just his knowledge and honesty got him the job. He completed the installation sooner than he said. He cleaned up completely, and took everything off. Our heating and air have operated flawlessly.”
“I have known Jesse Littlejohn since 2019 and I trust him with my life. I am in my 80's… For about a week my AC wouldn't turn on. I turned on all my small fans and tried to live with it. I texted a photo of my beet red face to Jesse and explained my problem. He texted me right back and in less than an hour he had it working. Thank you Jesse you are family!”
“Jesse and his crew are the best. Fair pricing, honest and no fast upsell talk. Just high quality work at a reasonable price and on schedule. Jesse Littlejohn HVAC is your trustworthy HVAC choice.”
HVAC tips
Commercial
When a rooftop unit fails, small business owners face a tough call. Here are the factors that point toward repair or replacement, and how to plan either one.
Commercial
Small offices, shops, churches and restaurants in Burlington lean hard on a few HVAC units. Here is what a light commercial maintenance plan should cover and how to compare them.
Prevention
Yellow season can clog a filter in weeks. Here is how often to change it, which MERV rating makes sense, and why a thicker filter can beat a denser one.
Contact
Littlejohn HVAC Solutions, LLC
Burlington, NC 27217
Service-area business — we come to you
Every day: Open 24 hours
Open 24 hours, 7 days a week for HVAC emergencies.
Licensed NC HVAC professional · Insured
FAQ
We're based in Burlington and cover roughly a 50-mile radius. Alamance County — Graham, Mebane, Elon, Gibsonville, Haw River, Whitsett and the rural communities in between — gets the quickest response, and we run regular routes into Guilford, Orange, Caswell, Chatham, Rockingham, Randolph, Durham and Davidson counties. See the full list on our HVAC service areas page.
Yes. We're open 24 hours a day, 7 days a week for heating and cooling emergencies — nights, weekends and holidays included. Customers have had us out on a Sunday afternoon with the AC down. Call and Jesse will tell you honestly how soon he can be there. See our emergency HVAC repair page for what to do while you wait.
On most calls, yes. Jesse answers the phone himself, asks a few questions about what the system is doing, and gives you a real arrival window. If he's on the way, you get a heads-up call. Many repairs — capacitors, contactors, clogged drains, ignition parts — are fixed on the first visit. Learn more about our same-day HVAC service.
Always. Several of our customers called us after being told they needed a new unit, and the real problem turned out to be a single failed part. We show you what we found, explain your options in writing, and let you decide. Replacement only makes sense when the numbers and the system's condition say so.
Yes — installation is the core of our business. We install central air conditioners, gas furnaces, heat pumps and ductless mini-splits for homes and light commercial buildings, and we handle complete duct replacement when old ducts are crushed, leaking or undersized. Start with our HVAC installation and replacement page.
It depends on the home's heating and cooling load, the equipment type and efficiency, whether ductwork, electrical or drainage needs to change, and permit requirements. We give you a written, line-item quote after seeing the house — no guesses over the phone. Our HVAC cost guide for Burlington homeowners walks through the factors.
Estimates are free and no-obligation — you get a written quote before any work starts. We accept cash, Venmo, Cash App and Zelle, and financing options are available on new systems and larger repairs.
Yes. Littlejohn HVAC Solutions is owned and run by Jesse Littlejohn, a licensed North Carolina HVAC professional with over a decade of hands-on experience, and the company carries insurance. Some of our customers have called Jesse for their heating and air since 2019. Permitted work — like system replacements — is pulled and inspected the right way.
Jesse checks the thermostat and controls, electrical components, filter, blower, evaporator and condenser coils, condensate drain, outdoor unit and refrigerant-side readings — plus combustion and safety checks on gas furnaces. You get the actual cause, what has to be fixed now, what can wait, and the price, in writing, before any work starts.
Humidity makes sizing, runtime, airflow and drainage critical. An oversized system cools the thermostat quickly but shuts off before the coil removes enough moisture, leaving rooms clammy. A clogged condensate drain can shut the system down or overflow. See our indoor air quality and humidity services.
A Manual J load calculation estimates how much heating and cooling your home actually needs, room by room. It keeps a new system from being oversized — which hurts humidity control and comfort — or undersized, which runs constantly and struggles in July heat and January cold snaps.
Through the NC State Board of Examiners of Plumbing, Heating & Fire Sprinkler Contractors. Ask the contractor for their exact license number and license holder, then confirm the license covers the work being quoted. Also ask about insurance and EPA Section 608 certification for refrigerant work.
Replacements and projects that change equipment, electrical service, ductwork or refrigerant lines generally require a mechanical permit. Inside city limits that goes through the City of Burlington Inspections Department. We confirm who pulls the permit and schedule the inspection before the job starts.
Schedule air conditioning or heat pump maintenance in spring, before late-spring demand, and furnace or heat pump heating service in fall, before the first cold spell. Two visits a year catch weak capacitors, dirty coils and clogged drains before they fail. See our HVAC maintenance and tune-ups.
Usually, yes. Hot upstairs rooms and weak vents typically trace back to crushed or leaky ductwork, undersized returns, a dirty filter or blower, or poor balancing — not the outdoor unit. We measure airflow room by room before recommending ductwork repair or replacement.
Repair makes sense when the failure is isolated, the system is safe, comfort and humidity are acceptable, and parts are available. Replacement deserves a real comparison when failures keep coming back, a major component is failing, or the system is an older R-22 unit with a leak. We put both options in writing.
24/7 emergency service and same-day repairs on most calls — plus a heads-up call when we're on the way. Call Jesse directly.
Littlejohn HVAC Solutions, LLC · Burlington, NC 27217 · (831) 461-3437