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HVAC contractor servicing an outdoor AC condenser beside a red-brick ranch home in Burlington, NC

Burlington, NC · Alamance County

HVAC Contractor in Burlington, NC

Honest heating and air conditioning repair, new system installation and complete ductwork from Jesse Littlejohn, a licensed local HVAC pro. Same-day service on most calls — and a straight answer on repair vs. replace.

  • 4.9 · 29 Google reviews
  • Licensed & insured
  • 24/7 emergency service
  • 10+ years experience
  • Free estimates & financing

Get Your Free Estimate

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Your information stays with us. Prefer to talk? (831) 461-3437

  • 29 Google Reviews4.9-star average from local homeowners
  • 10+ years ExperienceLicensed NC HVAC pro · insured
  • Open 24/7Emergency service day or night, same-day on most calls
  • Free EstimatesNo-obligation, written quotes. Financing available

HVAC emergency? Start here

What to do first when your Burlington HVAC system fails

When the AC quits during Burlington's first hot spell or a heat pump stops in a January cold snap, a few safe checks can save you a service call — and a few things should never be touched. Here's what Jesse tells customers on the phone.
  1. 1

    Check the thermostat. Confirm it's in COOL or HEAT and the set point is a few degrees past the room temperature. Dead batteries cause more "no heat" calls than you'd think.

  2. 2

    Check for power. Is the indoor air handler or furnace running? Is the outdoor unit silent, humming, or starting and stopping? If the HVAC breaker tripped, reset it once — if it trips again, leave it off and call.

  3. 3

    Look at the filter. A filter caked with dust or spring pollen can freeze a coil or shut a furnace down on its high-limit switch.

  4. 4

    Look for water or ice. Water in the drain pan often means a clogged condensate drain has tripped the float switch. Ice on the copper line means the system needs to be off so the coil can thaw.

  5. 5

    Take photos. Snap the thermostat screen, any error code or blinking light, the model and serial plate, the filter, and any water or damage before you clean it up.

Never open an electrical panel, bypass a safety switch, touch the refrigerant circuit, or heat the house with an oven, grill or outdoor heater.

Call right away if…

  • You smell gas, see smoke, smell burning or hear arcing — leave the house first, then call 911 or your gas utility. Call us after you're safe.
  • Water is spreading near the air handler, furnace or electrical equipment.
  • A heat pump or condenser keeps tripping its breaker.
  • The house can't be kept safe — a senior, infant, pet or someone medically vulnerable is home in extreme heat or cold.
Call 24/7

What to have ready when you call

  • Thermostat mode, set point, room temperature and any error code
  • Model and serial plate on the indoor and outdoor units
  • Filter size and condition
  • Ice, water, rust, stains, sounds or smells — and when it started
  • Which rooms are hot, cold or muggy
  • Past invoices, maintenance records and warranty paperwork

HVAC services

Heating, cooling and ductwork — handled by one local expert

From a same-day AC repair in July to a complete system and duct replacement, every job gets the same careful diagnosis and honest recommendation.

Why Burlington chooses Littlejohn

The HVAC contractor your neighbors actually recommend

Every one of our 29 Google reviews came from a real service call. These are the reasons they keep calling back — and sending their friends.
  • Open 24/7, same-day response

    We're open around the clock for emergencies, and most calls are handled the day you call — including hot Sunday afternoons. You get a heads-up call when Jesse is on the way, not a four-hour window and a no-show.

  • The owner shows up

    Jesse Littlejohn is a licensed HVAC professional with over a decade in the trade, and he's the one diagnosing your system. No commissioned salesperson, no rotating crew of strangers.

  • Repair-first honesty

    Homeowners have called us after being told they needed a new unit, and we found a single failed part. If a repair makes sense, that's what we'll recommend.

  • Sized for Piedmont humidity

    New systems are sized from a real load calculation, not the tonnage of the old unit. Right-sized equipment runs long enough to pull moisture out of muggy Alamance County air.

  • Ductwork done completely

    Complete duct installation is a specialty. Crushed crawlspace runs and undersized returns get fixed — not taped over — so your new equipment actually delivers.

  • Free estimates, fair prices

    Free, no-obligation written quotes before any work starts. Pay by cash, Venmo, Cash App or Zelle, with financing available on new systems and major repairs.

What happens when you call

  1. 1

    You call, Jesse answers

    Describe what the system is doing. You'll get a real arrival window and a call when he's on the way.

  2. 2

    Real diagnosis

    Thermostat, electrical, airflow, coils, drain and refrigerant-side checks — the actual cause, not a guess.

  3. 3

    Options in writing

    What must be fixed now, what can wait, and what it costs. Repair and replacement compared honestly.

  4. 4

    Fixed & cleaned up

    Work is tested before we leave, the area is cleaned up, and you get tips to prevent a repeat problem.

Built for Piedmont weather

The Burlington climate fit: humidity, heat pumps and seasonal demand

Hot, muggy summers and a handful of hard cold snaps mean a Burlington system has to do two jobs well: pull moisture out of the air in July and keep the heat on through an ice storm.

Why Piedmont humidity changes the recommendation

Burlington summers are as much about moisture as heat. An air conditioner removes humidity as air crosses the cold evaporator coil — but only while it runs. An oversized system cools the thermostat fast, shuts off, and leaves rooms feeling clammy at 74 degrees.

That's why every new system we quote starts with a Manual J load calculation: a room-by-room estimate of how much heat your home gains and loses based on insulation, windows, orientation, ductwork and occupancy. ENERGY STAR recommends proper sizing for exactly this reason — bigger is not better.

The condensate drain matters just as much. On a muggy July day a coil pulls gallons of water out of the air. If the drain line clogs, a float switch shuts the system down — or the pan overflows into a ceiling or crawlspace. We check drains, traps and pumps on every visit.

Uneven rooms are usually a ductwork, return-air or balancing problem, not a reason to replace the outdoor unit. We look at airflow first, and recommend dedicated dehumidification only when the diagnosis shows the system can't keep up on its own. See our indoor air quality and humidity services and crawlspace vapor barriers.

Why winter heat-pump demand matters

Most Alamance County homes heat with a heat pump, and a properly sized one handles the vast majority of Piedmont winter days. What trips people up are the cold snaps and ice storms.

  • Defrost cycles are normal — a heat pump briefly reverses to melt frost off the outdoor coil, sometimes with a cloud of steam.
  • Auxiliary (backup) heat strips kick in when it's too cold for the heat pump alone. If they run constantly, something needs attention.
  • Dual-fuel systems pair a heat pump with a gas furnace where natural gas is available, letting the furnace take over on the coldest nights.
  • Electrical service has to support the equipment and backup heat — we check the panel before we quote.

Weighing your options? Start with our heat pump services or the guide to heat pump vs. gas furnace for Piedmont homes.

Seasonal planning for Burlington homeowners

  1. Spring

    AC or heat pump tune-up before late-spring demand fills the schedule — coil cleaning, refrigerant charge check, condensate drain flush.

  2. Early summer

    Change filters, check supply and return airflow and thermostat operation before the first sustained hot spell.

  3. Fall

    Heat pump or furnace service before the first cold spell — ignition, flame sensor, heat exchanger, defrost and backup heat.

  4. Year-round

    Keep model numbers, warranty records and past invoices together so a repair-or-replace decision never has to be made under pressure.

Want it handled for you? See our HVAC maintenance plans and tune-ups.

Costs & honest advice

Burlington HVAC costs and the repair-or-replace decision

Price depends on what we find: the diagnosis, equipment, site conditions, permits, electrical work, ductwork, drainage and startup testing. You get a written quote before any work begins — repair and replacement side by side when both are on the table.

When repair may still make sense

  • The failed part is clearly identified and nothing is being hidden as "deferred work."
  • The system can hold comfort and humidity once it's fixed.
  • The repair cost makes sense for the equipment's age and recent repair history.
  • Parts are available and warranty status is known.
  • You understand the risk of another failure and have a plan for it.

When replacement deserves a serious comparison

  • Failures keep coming back, or a major component — compressor, heat exchanger, coil — is failing.
  • It's an older R-22 system with a refrigerant leak.
  • A cracked heat exchanger or other safety problem is documented.
  • Comfort and humidity stay poor no matter what gets repaired.

See what drives the price in our HVAC replacement cost guide for Burlington.

How we handle installation and replacement

  1. 1

    Inspect

    Existing equipment, ductwork, electrical service, refrigerant lines, drainage and access.

  2. 2

    Listen

    Hot and cold rooms, humidity, energy bills, budget, warranty priorities and timing.

  3. 3

    Size it

    A Manual J load calculation, and how the result drives equipment size and humidity control.

  4. 4

    Write it down

    Equipment choices with SEER2/HSPF2 ratings, labor, permits, electrical or duct changes, disposal and warranty — line by line.

  5. 5

    Permit it

    We confirm who pulls the City of Burlington (or county) mechanical permit and schedule inspections before work begins.

  6. 6

    Start it up right

    Startup testing of airflow, temperature split, refrigerant charge, drainage and controls — then cleanup and a walkthrough.

Full details on our HVAC installation and replacement in Burlington page.

Compare HVAC options for Burlington homes

SystemPublished planning range*Heats & coolsHumidity & efficiency notesBest fit for Burlington homes
Central AC + gas furnace$7,800–$14,500 full system replacement (central AC alone: $5,450–$11,600, typical $8,550)Yes — furnace heats, AC coolsStrong, hot heat; humidity control depends on AC sizingHomes with natural gas service and existing ductwork
Heat pump (split system)$6,500–$11,850 installedYes — one system does bothEfficient most of the year; needs backup heat for cold snapsMost all-electric homes in Alamance County
Dual-fuel (heat pump + gas furnace)Quote-based — no published local rangeYesHeat pump on mild days, furnace on the coldest nightsGas-served homes that want lower heating costs
Ductless mini-splitQuote-based — varies with the number of zonesYes, room by roomVery efficient; no duct losses; good zone humidity controlMill-village homes, additions, garages, bonus rooms
Packaged unitQuote-based — no published local rangeYes — all in one outdoor cabinetSpace-saving; condition of duct connections mattersManufactured homes and many light commercial buildings

*Published planning ranges for the Burlington, NC area — not Littlejohn HVAC Solutions' prices. Your price depends on equipment capacity and efficiency, ductwork, electrical work, drainage, permits (a reported local mechanical permit estimate is about $200 — confirm with the City of Burlington), disposal and startup testing. Every job gets a free written quote after we see the home.

Questions to ask before accepting any HVAC quote

  • What's the Manual J result, and how does it support the proposed capacity?
  • How will this system remove humidity on mild, muggy days?
  • What backup heat or defrost strategy comes with the heat pump?
  • Does the quote include electrical changes, line-set work, duct changes, condensate work, permits, startup testing and disposal?
  • Which efficiency ratings apply, and what maintenance keeps the manufacturer warranty valid?
  • Which labor, parts, manufacturer and workmanship warranties are separate?
Jesse Littlejohn, owner of Littlejohn HVAC Solutions in Burlington, NC, beside his service van

Locally owned & operated

Burlington, NC · Licensed NC HVAC professional

Meet the owner

A Burlington HVAC company built on doing it right

Littlejohn HVAC Solutions was founded by Jesse Littlejohn, a licensed HVAC professional with over a decade of hands-on experience in Alamance County homes and businesses. The company was built on three things: quality work, energy efficiency and dependable service.

We specialize in HVAC installation and replacement for homes and light commercial buildings, and in complete ductwork installation that fixes airflow at the source. When something breaks, we're just as quick with AC repair and furnace repair.

Burlington's humid summers and damp crawlspaces are hard on equipment. We size systems for that reality, explain what we find in plain English, and never push a new unit you don't need.

Licensed · insured · accountable

Credentials, permits, warranties and financing

Whoever you hire, these are the things worth checking before you sign. We'd rather you verify us than take our word for it.

How to verify an HVAC contractor

  • NC license — verify any HVAC contractor with the NC State Board of Examiners of Plumbing, Heating & Fire Sprinkler Contractors. Ask for the exact license number and license holder; we're glad to give you ours.
  • Insurance — ask for proof of liability coverage instead of trusting a website badge.
  • EPA Section 608 — federal certification required for technicians who handle refrigerant.
  • Written scope — who pulls permits, who schedules inspections, and whether any subcontractors are involved.
  • A named person — you should know who's coming and who to call afterward. At Littlejohn, that's Jesse.

Permits, inspections and startup

Replacing equipment, changing electrical service or moving ductwork can require a mechanical permit. Inside city limits that runs through the City of Burlington Inspections Department; outside the city it's Alamance County or the local municipality. We confirm who pulls the permit before work starts, test the system under operating conditions before we leave, and hand you the invoice, equipment documentation and warranty registration to keep with your inspection records.

Warranties and financing

Manufacturer parts warranties usually require registration and regular maintenance; labor and workmanship coverage is separate. We spell out every warranty that applies in your written quote, so there's no guessing later.

  • Compare the cash price with the total repayment — not just the monthly payment.
  • Ask when deposits and progress payments are due.
  • Ask whether missed maintenance affects warranty coverage.
  • A financing ad isn't an approved offer or a final price — get it in writing.

Service areas

Serving Burlington, Alamance County and the Piedmont Triad

Based in Burlington, we cover about a 50-mile radius — Graham, Mebane, Elon and Gibsonville every week, plus scheduled routes to Greensboro, Summerfield and 64 communities in 10 counties across the Piedmont Triad. Start with the Alamance County HVAC service page.

Customer reviews

What Burlington homeowners say about Jesse

4.9Based on 29 Google reviewsRead them on Google
  • “Jesse was so fast and professional. Honestly, if I could give him 6 stars I would. He quickly diagnosed the issue with my AC and had me up and going within 20 min. Honest and good work. He's a rare one. Call him, you won't regret it.”
    Will P.Google review
  • “Littlejohn HVAC Solutions LLC. services were referred to me by my neighbor. I gave them a call and within a day J. Littlejohn was at my home. I had 3 other HVAC technicians out before him that told me I needed a new unit. Mr. Littlejohn found the problem, fixed it and didn't charge me an arm or a leg!! He was nice, honest, polite and thorough! I would definitely recommend him 10/10 times over again!”
    Timika B.Google review
  • “My AC went out Wednesday night and had someone lined up to come out to fix it on Thursday evening. That person never showed, then made arrangements to come out on Friday, and again he did not show. A friend of mine gave me Littlejohn's number, and I called him this morning. Very pleasant conversation with him and he said that he would come out today. He even called me to let me know that he was on his way, and what time he would arrive. He had me up and running within 30 minutes. I 100% will use him in the future for all HVAC needs.”
    Anna L.Google review
  • “I met Jessie Littlejohn 3 years ago when my gas heater was failing. Jessie came out and gave me a quote to replace my HVAC, and he included replacing my duct work as they were all loose and falling down. His quote was more than competitive, and he could do the work the next week. Just his knowledge and honesty got him the job. He completed the installation sooner than he said. He cleaned up completely, and took everything off. Our heating and air have operated flawlessly.”
    Barry H.Google review
  • “I have known Jesse Littlejohn since 2019 and I trust him with my life. I am in my 80's… For about a week my AC wouldn't turn on. I turned on all my small fans and tried to live with it. I texted a photo of my beet red face to Jesse and explained my problem. He texted me right back and in less than an hour he had it working. Thank you Jesse you are family!”
    Helen S.Google review
  • “Jesse and his crew are the best. Fair pricing, honest and no fast upsell talk. Just high quality work at a reasonable price and on schedule. Jesse Littlejohn HVAC is your trustworthy HVAC choice.”
    Betsy C.Google review

HVAC tips

Straight answers from a local HVAC pro

Contact

Call, text or request an estimate

Littlejohn HVAC Solutions, LLC

Burlington, NC 27217
Service-area business — we come to you

(831) 461-3437

Every day: Open 24 hours

Open 24 hours, 7 days a week for HVAC emergencies.

Licensed NC HVAC professional · Insured

FAQ

Questions Burlington homeowners ask us

Don't see yours? Call (831) 461-3437 — Jesse is happy to answer it.

Common questions about HVAC contractors in Burlington, NC

What areas does Littlejohn HVAC Solutions serve?

We're based in Burlington and cover roughly a 50-mile radius. Alamance County — Graham, Mebane, Elon, Gibsonville, Haw River, Whitsett and the rural communities in between — gets the quickest response, and we run regular routes into Guilford, Orange, Caswell, Chatham, Rockingham, Randolph, Durham and Davidson counties. See the full list on our HVAC service areas page.

Are you really available 24/7 for HVAC emergencies?

Yes. We're open 24 hours a day, 7 days a week for heating and cooling emergencies — nights, weekends and holidays included. Customers have had us out on a Sunday afternoon with the AC down. Call and Jesse will tell you honestly how soon he can be there. See our emergency HVAC repair page for what to do while you wait.

Can you come out the same day my AC or heat stops working?

On most calls, yes. Jesse answers the phone himself, asks a few questions about what the system is doing, and gives you a real arrival window. If he's on the way, you get a heads-up call. Many repairs — capacitors, contactors, clogged drains, ignition parts — are fixed on the first visit. Learn more about our same-day HVAC service.

Will you tell me if a repair makes more sense than a new system?

Always. Several of our customers called us after being told they needed a new unit, and the real problem turned out to be a single failed part. We show you what we found, explain your options in writing, and let you decide. Replacement only makes sense when the numbers and the system's condition say so.

Do you install new HVAC systems and ductwork?

Yes — installation is the core of our business. We install central air conditioners, gas furnaces, heat pumps and ductless mini-splits for homes and light commercial buildings, and we handle complete duct replacement when old ducts are crushed, leaking or undersized. Start with our HVAC installation and replacement page.

How much does a new HVAC system cost in Burlington, NC?

It depends on the home's heating and cooling load, the equipment type and efficiency, whether ductwork, electrical or drainage needs to change, and permit requirements. We give you a written, line-item quote after seeing the house — no guesses over the phone. Our HVAC cost guide for Burlington homeowners walks through the factors.

Are estimates free, and how can I pay?

Estimates are free and no-obligation — you get a written quote before any work starts. We accept cash, Venmo, Cash App and Zelle, and financing options are available on new systems and larger repairs.

Are you licensed and insured, and how long have you been doing this?

Yes. Littlejohn HVAC Solutions is owned and run by Jesse Littlejohn, a licensed North Carolina HVAC professional with over a decade of hands-on experience, and the company carries insurance. Some of our customers have called Jesse for their heating and air since 2019. Permitted work — like system replacements — is pulled and inspected the right way.

Common questions about Burlington HVAC repair and replacement

What does a typical HVAC diagnostic visit include?

Jesse checks the thermostat and controls, electrical components, filter, blower, evaporator and condenser coils, condensate drain, outdoor unit and refrigerant-side readings — plus combustion and safety checks on gas furnaces. You get the actual cause, what has to be fixed now, what can wait, and the price, in writing, before any work starts.

How does humidity affect HVAC performance in Burlington homes?

Humidity makes sizing, runtime, airflow and drainage critical. An oversized system cools the thermostat quickly but shuts off before the coil removes enough moisture, leaving rooms clammy. A clogged condensate drain can shut the system down or overflow. See our indoor air quality and humidity services.

Why is a Manual J load calculation important before installation?

A Manual J load calculation estimates how much heating and cooling your home actually needs, room by room. It keeps a new system from being oversized — which hurts humidity control and comfort — or undersized, which runs constantly and struggles in July heat and January cold snaps.

Where can I verify an HVAC contractor's North Carolina license?

Through the NC State Board of Examiners of Plumbing, Heating & Fire Sprinkler Contractors. Ask the contractor for their exact license number and license holder, then confirm the license covers the work being quoted. Also ask about insurance and EPA Section 608 certification for refrigerant work.

Does HVAC replacement require a permit in Burlington, NC?

Replacements and projects that change equipment, electrical service, ductwork or refrigerant lines generally require a mechanical permit. Inside city limits that goes through the City of Burlington Inspections Department. We confirm who pulls the permit and schedule the inspection before the job starts.

When should Burlington homeowners schedule HVAC maintenance?

Schedule air conditioning or heat pump maintenance in spring, before late-spring demand, and furnace or heat pump heating service in fall, before the first cold spell. Two visits a year catch weak capacitors, dirty coils and clogged drains before they fail. See our HVAC maintenance and tune-ups.

Can you fix uneven cooling and poor airflow?

Usually, yes. Hot upstairs rooms and weak vents typically trace back to crushed or leaky ductwork, undersized returns, a dirty filter or blower, or poor balancing — not the outdoor unit. We measure airflow room by room before recommending ductwork repair or replacement.

Is it better to repair an older HVAC system or replace it?

Repair makes sense when the failure is isolated, the system is safe, comfort and humidity are acceptable, and parts are available. Replacement deserves a real comparison when failures keep coming back, a major component is failing, or the system is an older R-22 unit with a leak. We put both options in writing.

AC or heat acting up? Let's get it fixed today.

24/7 emergency service and same-day repairs on most calls — plus a heads-up call when we're on the way. Call Jesse directly.

  • 4.9 · 29 Google reviews
  • Licensed & insured
  • 24/7 emergency service
  • 10+ years experience
  • Free estimates & financing
Call (831) 461-3437 Request a Free Estimate

Littlejohn HVAC Solutions, LLC · Burlington, NC 27217 · (831) 461-3437

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